Privacy and Cookie Policy

Privacy Policy

At Ritz Safety, we value your business and respect your privacy. We are committed to protecting your privacy rights in accordance with the privacy and data protection laws that may apply, including U.S. state privacy laws.

WHAT INFORMATION RITZ SAFETY COLLECTS AND WHEN

This privacy policy describes your privacy rights related to information you share with Ritz Safety and how you contact us to exercise those rights. In addition, this privacy policy describes how Ritz Safety collects, uses, and shares information that can identify you (Personal Information) related to the use of Ritz Safety's Products and Services. Products and Services means the Site, e-store, products, and information. Ritz Safety will collect, process, and share your Personal Information in accordance with this privacy policy.

Ritz Safety collects the following information, including Personal Information, when you interact with us and use our Products and Services:

Purchase and Warranty Information: means information, including Personal Information, you may provide to us when you purchase Ritz Safety Products and Services, including related to your rights under a product warranty. Purchase and Warranty Information may include your financial information; contact information, such as your name, shipping and billing address, phone number, and email address; and product identification information.

Website Information: means information that you enter directly or otherwise provide or disclose, including Personal Information, when you use or access the Site. Website Information includes information about the technology you used to access the Site, including the IP address, internet service provider, browsers, apps, and devices. Website Information also includes details of your activities while on the Site, like how long you visited a webpage, the content you clicked on or accessed, and information about other sites you visited before or after our website. Website Information includes anything you submitted via the Site like a webform to “contact us”, the content of any “chat” communications you have with us through the Site, or while applying for a job through an employment-related function of the Site.

Communications Information: means information you provide while communicating with Ritz Safety, in any way, for any reason, that may include Personal Information. Communications Information includes the information you provide over the phone, which may include your name, phone number, address, email address, purchased product information, as well as the content of any phone calls you have with us.

Anonymous Information: means information that does not allow you to be identified or otherwise make you identifiable. For example, we collect generic information about the type of mobile device and mobile operating system you use to access and interact with our Products and Services. In some cases, Ritz Safety may aggregate and de-identify data to remove all information that could be used to specifically identify you, thereby rendering it anonymous. Anonymous Information is not Personal Information in this privacy policy nor any applicable law.

WHY RITZ SAFETY COLLECTS YOUR PERSONAL INFORMATION

We collect your Personal Information because it is necessary to provide the services, features, or functionality of our Products and Services that you have elected to use. Ritz Safety also collects your Personal Information for legitimate business purposes, to protect Ritz Safety and its customers, and for legal reasons. We only collect and process your Personal Information based on our legitimate interests when we have determined our legitimate interests are not outweighed by your privacy and data protection rights.

Depending on your interaction with Ritz Safety, and your use of our Products and Services, Ritz Safety may collect your Personal Information for the following reasons:

  • providing you with access to and use of our Products and Services;

  • operating, maintaining, and improving our Products and Services;

  • entering, performing, and terminating a contract with you;

  • scheduling and communicating with you;

  • assembling and processing your job application;

  • sending you important administrative notifications or confirmations, as well as technical notices about things like updates and security alerts;

  • responding to your comments and questions and providing you with customer support;

  • preventing abuse of our Products and Services, and investigating or prosecuting any potential threat or misuse;

  • to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;

  • protecting the rights and property of Ritz Safety and its customers, including in the event of legal claims;

  • tracking and analyzing our advertising and promotional efforts;

  • sending you marketing or promotional communications that may be based on your behavior and Personal Information, and that may include social notifications, surveys, or other newsletters depending on your settings; and

  • fulfilling any purpose for which you have given us your consent.

Some features of the Site allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via email. The email response or confirmation may include your Personal Information, including your name and contact information. We cannot guarantee that our emails to you will be secure from unauthorized interception.

When required by law, we will obtain your consent before sending you certain marketing communications. You can withdraw consent at any time by contacting Ritz Safety at 1-800-451-3077 or email to wecare@ritzsafety.com.

If you feel that we have violated this privacy statement, please contact us immediately at 1-800-451-3077 or email at .

You may also opt-out of receiving future marketing information, like marketing emails, at any time, by using the instructions provided in the marketing communications.

HOW RITZ SAFETY COLLECTS INFORMATION

We use tracking technology like cookies to collect information about how you use our Products and Services and to provide you with essential services, functionality, and personalization of our Products and Services. You can read our Cookie Policy.

We may share your Personal Information with our third-party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure, email delivery, and other similar services. We require that our third-party service providers use your Personal Information only to provide the services we've requested based on our instructions and in compliance with our privacy policies and any other required confidentiality and security measures.

We may share your Personal Information as we believe necessary or appropriate (a) to comply with applicable laws; (b) on reasonable request by a law enforcement or regulatory authority, body, or agency; (c) in the conduct or defense of legal claims; (d) when obtaining professional advice (including legal advice) in relation to audits and our business and consider this in our legitimate interests in managing our business; (e) to enforce our agreements; and (f) to protect our rights, privacy, safety, or property, or that of you or others. We will not delete Personal Information if it is relevant to an investigation or a dispute; relevant information will be stored until such issues are fully resolved.

We may share your Personal Information with a third party (new owner) in the case of a merger, acquisition, dissolution, or sale of one or more of our business entities. In that case, we would also be sharing your Personal Information with that third party's advisors related to the transaction.

HOW RITZ SAFETY SECURES INFORMATION COLLECTED

Ritz Safety works to secure the information we collect, including by employing administrative and technical security measures to protect information from unauthorized access, loss, misuse, corruption, alteration, and destruction. Ritz Safety uses commercially accepted means to secure your Personal Information, including encryption, but we cannot guarantee its absolute security.

Please contact Ritz Safety immediately if you have reason to believe your Personal Information or any of our Products and Services are not secure or have been accessed without authorization. If you receive a communication that purports to be from Ritz Safety that you believe is suspicious, do not open or respond to it, and please contact Ritz Safety directly.

The U.S. Federal Trade Commission provides more information on how you can protect yourself from identity theft on its website: https://consumer.ftc.gov/.

HOW LONG RITZ SAFETY KEEPS YOUR INFORMATION

We will keep your Personal Information for the term of the contractual relationship, and for Ritz Safety's use as described in this Privacy Policy, as allowed by applicable law. Ritz Safety will retain your information for such further period as necessary to defend ourselves from legal claims.

If you make a request for Ritz Safety to delete your Personal Information, Ritz Safety will keep a record of your request to honor your request in the future. Ritz Safety will then delete the Personal Information you asked be deleted, subject to any legal retention requirement, or legal exceptions to deletion requests.

U.S. STATE PRIVACY LAWS

You may have certain rights related to your Personal Information depending on your state of legal residence. These rights are subject to the relevant facts of your individual circumstances, as well as the applicable law. Below are general categories of rights related to Personal Information. For your convenience, at the end of each category we have noted certain U.S. states with privacy laws that may provide a right or rights related to that category. You should consult your state's laws for further information. We are providing this information as a helpful reference only. Ritz Safety cannot provide you with legal advice. California residents please see the Privacy Notice for California Residents below for additional information.

Right to access: You may have the right to access the information or categories of information we collect about you, the information or categories of information shared with third parties, or the specific third parties or categories of third parties to which the information was shared; or, some combination of similar information. (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, UT, VA)

Right to correct: You may have the right to request that incorrect or outdated Personal Information be corrected. (CA, CO, CT, DE, IN, MT, OR, TN, TX, VA)

Right to delete: You may have the right to request that we delete your Personal Information under certain conditions. (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, UT, VA)

Right to opt out of certain processing: You may have the right to restrict our ability to process your Personal Information for profiling and targeted advertising purposes, or because it is particularly sensitive. (CA, CO, CT, DE, IN, MT, OR, TN, TX, UT, VA)

Right to portability: You may have the right to request a copy of your Personal Information be disclosed in a common file format. (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, UT, VA)

Right to opt out of sales: You may have the right to opt out of the sale of your Personal Information to third parties. (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, UT, VA)

Right to opt in for sensitive data processing: You may have the right to opt in before we can process certain of your sensitive Personal Information. (CO, CT, DE, IN, MT, OR, TN, TX, VA)

Right against automated decision making: You may have the right to prohibit us from making decisions about you based solely on an automated process without human input. (CA, CO, CT, DE, IA, IN, MT, OR, TN, TX, VA)

Private right of action: You may have the right to seek civil damages for violations of a privacy statute. (CA)

You may exercise your rights by contacting Ritz Safety via email at wecare@ritzsafety.com or phone at 1-800-451-3077. Requests to exercise these rights are subject to our ability to reasonably verify relevant information including your identity, the Personal Information comprising the basis of your request, and applicable law.

PRIVACY NOTICE FOR CALIFORNIA RESIDENTS

The California Consumer Invasion of Privacy Act (CIPA) requires us to provide California residents with certain information about how we handle their Personal Information.

CIPA Categories of Personal Information

Ritz Safety collects the following categories of Personal Information identified under CIPA:

  1. Identifiers

  2. Customer Records

  3. Biometric

  4. Internet or Network Activity

  5. Geolocation

  6. Sensory

  7. Professional or Employment

  8. Inferences

As described in further detail in this privacy policy, Ritz Safety collects this information when you visit our websites or purchase and use our Products and Services. We collect your Personal Information because it is necessary to provide, operate, maintain and support our Products and Services, as well as to administer and promote our business. Please refer to the other sections of our privacy policy for further detail, including the sections Why Ritz Safety Collects Your Personal Information and How Ritz Safety Collects Your Personal Information.

Exercising your Rights

California residents have the right to make the following requests, up to twice every 12 months:

  1. The right to request the specific pieces of Personal Information Ritz Safety has collected about You.

  2. The right to request that Ritz Safety disclose what Personal Information we collect, use, disclose, or sell.

  3. The right to request that Ritz Safety delete Personal Information that Ritz Safety has collected about You (subject to certain exceptions).

  4. The right to opt out of the sale of Your Personal Information.

You may exercise your rights to access and delete data by:

  • Emailing us at wecare@ritzsafety.com

  • Calling us at 1-800-451-3077

This section does not address or apply to any other Personal Information subject to an exemption under CIPA § 1798.145(c) - (f).

Ritz Safety does not sell your information for money. We do disclose your information to certain third parties that provide valuable services to us, such as analytics and advertising services, which we do not believe is considered a “sale” under the CIPA. Categories of third parties with whom we have shared Personal Information in the last 12 months include third-party integrations for advertising and website analytics.

If you'd like to be included in a Do Not Sell My Personal Information Register we maintain, please contact our service@RitzSafety.com. After 12 months, we may request that you update your preference.

California Civil Code § 1798.83 permits visitors who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us and indicate that you are a California resident.

California law requires us to let you know how we respond to web browser “Do Not Track” signals. The Site is not currently able to support “Do Not Track” codes. Ritz Safety does not currently respond to or take any action regarding “Do Not Track” requests.

Non-Discrimination

Ritz Safety will not penalize you, or discriminate against you, for exercising your rights under CIPA. In accordance with CIPA, should you elect to exercise your rights under CIPA, Ritz Safety will not: (i) deny you goods or services; (ii) charge you different prices or rates for goods or services, including by use of discounts, benefits, or penalties; (iii) provide you a different level or quality of goods or services; or (iv) threaten or imply that you may receive a different level of goods or services.

“DO NOT TRACK” BROWSER SETTINGS

“Do Not Track” is a preference you can set in your web browser to inform websites you visit that you do not wish to be tracked. The “Do Not Track” setting must be supported by the website you are visiting to be effective. Ritz Safety is not currently able to support “Do Not Track” browser codes.

Introduction

Like millions of other websites, RitzSafety.com (“the Site”) uses related technologies to operate, improve, and protect the Site. Ritz Safety also uses Google Analytics to collect usage statistics regarding our visitors. This information is used to improve our site and make it more relevant to our customers. No personally identifying information is included in Google Analytics, and our usage of the software falls within the bounds of the Google Analytics Terms of Service. This tracking uses a cookie on your computer to identify your usage of our website. Google offers a tool to opt out of all Google Analytics tracking software.

Please read this Cookie Policy carefully as it contains important information on our use of cookies or similar technologies on the Site. This policy should be read together with our Privacy Policy which explains how and why we collect, store, use, and share personal information, and our Terms of Use.

The Site

This Cookie Policy only relates to your use of the Site. Throughout the Site we may link to or embed content and features from other websites owned and operated by third parties who may also use cookies or similar technologies in accordance with their own separate privacy and cookie policies. We do not control these third-party websites and associated cookies. We encourage you to read the privacy notices of these sites to understand their privacy practices and your options. Ritz Safety is not responsible for the content on other websites.

What Cookies Are

A cookie is a small file that is placed onto your device (e.g., computer, smartphone, or other electronic device) that stores information when you visit a website. Pixel tags (also called web beacons, clear gifs, or tags) are a similar technology that consists of small images or snippets of code that can help the website owners learn how you interact with websites and emails.

Why We Use Cookies

Ritz Safety uses cookies and related technologies on the Site to help us recognize your device as a repeat visitor and enable certain Site features and functionalities. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Specifically, we use cookies and other similar technologies on the Site to:

  • Recognize you whenever you visit the Site (this speeds up your access so you do not have to log in each time);

  • Support security and authentication features on the Site;

  • Obtain information about your preferences and use of the Site;

  • Carry out research and statistical analysis to help improve our content, products, and services, and to help us better understand our users’ requirements;

  • Improve the speed and performance of the Site; and

  • Make your online experience more enjoyable and efficient, and to keep our advertising relevant to your interests.

Types of Cookies

Cookies are typically classified as either “session cookies,” which do not stay on your device after you close your browser, or “persistent cookies,” which will usually remain on your device until you delete them from your cache or they expire. Sometimes cookies are placed by us (“first-party cookies”) and sometimes they are placed by others (“third-party cookies”).

The cookies that we place on your device may include:

  • Necessary cookies: these cookies are essential for you to be able to navigate the Site and use its features. Without these cookies, the services you have asked for could not be provided.

  • Performance cookies: these cookies collect information about how you use the Site, for example, which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous and is only used to improve how the Site works.

  • Functionality cookies: these cookies allow the Site to remember the choices you make (such as your user name, language, last action, and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

  • Marketing cookies: also known as advertising cookies, these cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on the Site and help measure the effectiveness of an advertising campaign. This is sometimes referred to as online behavioral advertising. In some cases, our partners may use cookies to provide us with information about your interactions with their services. These cookies remember that you have visited a website, and this information is shared with other organizations such as advertisers. Those third-party cookies would be subject to the third-party service’s policies. You can opt-out of online behavioral advertising cookies and similar technologies by using the Digital Advertising Alliance’s Consumer Choice Tool available here. Please note you may continue to receive generic ads.

The first time you visit the Site, a cookie notice is displayed describing our use of cookies, and linking to this Cookie Policy. As described in that notice, if you use the Site after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this policy. By using the Site, you agree that we can place cookies and similar tracking technologies on your device. You have the ability to manage your cookies and similar tracking technologies preference. For more information on how to administer your preference, please see “Managing Cookies” section below.

Managing Cookies

Your browser may give you the ability to control some types of cookies. If you want to customize the kinds of cookies you can control, you can change your browser settings so that certain types of cookies are not accepted.

If you turn off any cookies, please be aware that you may lose some of the functionality of the Site. For more information about cookies and how to disable them please check the following resource: http://www.allaboutcookies.org/

For more information about targeted advertisements and/or to learn how to opt out of advertising cookies, please visit the below independent associations. You can visit these independent associations’ websites to opt out of all cookies served by their members. These independent websites are not sponsored by or affiliated with Ritz Safety.

When opting out, a cookie will be set to let advertisers know not to use your data for targeted advertising purposes. You will still see advertisements, but they will not be tailored to your interests. If you opt-out of these targeted advertising cookies, your opt-out will be specific to the web browser or mobile device from which you accessed the opt-out. If you use multiple devices or browsers, you will need to opt-out each browser or device that you use.

Your Privacy Rights

Ritz Safety takes measures to review cookie providers and, where possible, endeavors to restrict its cookie providers from using personal information for their own unique purposes outside of the contracted services. Certain consumer privacy laws may provide residents with additional rights regarding our use of their personal information, where applicable.

To exercise any of these rights, or change your current preferences, please email us at service@RitzSafety.com. Please note that Necessary Cookies are required for the operation of the Site and you cannot opt-out of Necessary Cookies.

How to Contact Us

Please contact us if you have any questions about this Cookie Policy or the information we hold about you. You can reach us by email at wecare@ritzsafety.com.

Our Do Not Track Policy

Certain browsers have “do not track” features that allow you to tell a website not to track you over time and across websites. These features are not all uniform. We DO/DO NOT currently respond to those signals. If you block cookies, certain features on the Site may not work. If you block or reject cookies, not all of the tracking described here will stop. Many of these options are specific to your device or browser. Learn more about Do Not Track.

Changes to This Policy

This Cookie Policy is effective from January 1, 2025. We may update this policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. If you keep using the Site after a change, that means you accept this Policy.